How long does it take to process my order?
Can I change or cancel my order after placing it?
What payment methods do you accept?
Which countries do you ship to?
What are your shipping rates?
How long does my order take to reach me?
Which courier do you use?
Will I have to pay import duties or taxes?
What are the ingredients in your matcha?
Is your matcha soy free? Is there soy in the facility? Is there risk of cross contamination?
Is your matcha sweetened and is there added sugar?
What makes our matcha different?
Is your product safe from radiation and does every product get tested for radiation?
How should I store matcha?
What is the shelf life like for matcha?
How much caffeine is in a serving?
How is caffeine in matcha different from that in coffee?
How do I sign up for a B2B account?
Do you offer samples?
What is the Minimum Order Quantity for B2B?
Do you offer private label services or allow resale of products?